- A full refund of product cost will be processed , minus the logistics cost, incase the product reaches the customer damaged. This includes all items in mosaic and woodart products category.
- Customised Mosaic Products: Order refunds will be processed only for custom made mosaic items cancelled within 24 hours of order placed.
- Woodart Products: A full refund of product cost will be processed, minus logistics cost, only incase the product reaches the customer damaged.
- No cancellations are accepted after 24 hours of placing an order and making a payment for mosaic or woodart products.