Refund Policy

  • A full refund of product cost will be processed , minus the logistics cost, incase the product reaches the customer damaged. This includes all items in mosaic and woodart products category.
  • Customised Mosaic Products: Order refunds will be processed only for custom made mosaic items cancelled within 24 hours of order placed.
  • Woodart Products: A full refund of product cost will be processed, minus logistics cost, only incase the product reaches the customer damaged.
  • No cancellations are accepted after 24 hours of placing an order and making a payment for mosaic or woodart products.
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